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  1. Processing Time:

    • After placing an order, it takes 3-4 days to prepare it for shipping.

  2. Shipping Methods:

    • Standard delivery with DHL to other cities
      (Georgia)- 2 days
    • Standard delivery In Tbilisi - 1 day

  3. Shipping Costs:

    • Shipping prices to other regions of Georgia depend on the weight and product. Please provide us with information before placing your order, and we will provide you with exact prices and delivery times.
    • Delivery in Tbilisi for any product - 5GEL.

  4. International Shipping:

    • Standard Delivery with Georgian Post - Delivery time is from 2 to 4 weeks
    • Delivery with DHL - From 4 to 6 days.
    • Companies for international shipping - Georgian Post and DHL.

  5. Shipping Costs:

    • Shipping prices depend on the weight and product. Please provide us with information before placing your order, and we will provide you with exact prices and delivery times
    • Free shipping for orders up to $500.
  6. Order Tracking _ Tracking Number: Customers receive a unique alphanumeric code, known as a tracking number, usually via email or on their account page. This number is specific to their order. Online Platforms: Both companies provide an online platform, such as a website or mobile app, where customers can enter their tracking number to access real-time information about their shipment.

  7. Delays and Issues:

    • If there is a problem, you can contact us via email at manager.dae@gmail.com or by calling us at +995599305705."